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Retainers

Our retainers give you the ability and flexibility to use your hours when and where you see fit. Retainers start at 30 hours per month and include all of our services. We can work with you and your budget to determine which retainer will suit your project.

NHS Apps Library

NHS Digital
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/Small & Established Projects

30 Hours

These retainers last 6 months which gives us the opportunity to reflect and scale the retainer up or down based on a previous 6 months usage.

Take a look at what our retainers include

Our 30 hour retainers are ideal for services that are already established and are in need of iteration and maintenance.

  • Multiple members of the team
  • Priority response and resources over smaller retainer packages
  • Access to helpscout (ticketing service for bug reporting & issue logging)
  • In depth user research with full report and strategy

Talk To Us About 30 Hour Retainers

Talk to us about how you can benefit from a retainer

/Small New Projects

50 Hours

Our 50 hour retainers are perfect for small new projects, such as a CMS website or a simple mobile application. Up to 10 unused hours can be carried over from the previous month or brought forward from the month after (depending on resources and availability).

Take a look at what our retainers include

  • Simple CMS or static website
  • Multiple members of the team
  • Simple CMS or static digital service/website
  • Priority response and resources over smaller retainer packages
  • Access to helpscout (ticketing service for bug reporting & issue logging)
  • In depth user research with full report and strategy

Talk To Us About 50 Hour Retainers

Talk to us about how you can benefit from a retainer

/Larger Established Projects

80 Hours

If you're looking at started a small complex project or need complex intergrations into an existing service then we recommend out 80 hour retainers.

Take a look at what our retainers include

These retainers last 6 months and allow for 10 hours to be carried over from one month to the next depending on project needs.

  • Small complex projects
  • Custom intergrations and plugins
  • Multiple members of the team
  • Priority response and resources over smaller retainer packages
  • Access to helpscout (ticketing service for bug reporting & issue logging)
  • In depth user research with full report and strategy

Talk To Us About 80 Hour Retainers

Talk to us about how you can benefit from a retainer

/Complex & New Projects

120+ Hours

These retainers last 6 months which gives us the opportunity to reflect and scale the retainer up or down based on a previous 6 months usage.

If you think your project is going to be complex and bespoke or you would like to work with us on multiple projects then we find out 120+ retainers provide the best value for money.

Take a look at what our retainers include

  • Complex CMS or static digital service or services
  • CMS personalisation
  • Complex integrations
  • Complex iterations
  • Multiple members of the team
  • Priority response and resources over smaller retainer packages
  • Access to helpscout (ticketing service for bug reporting & issue logging)
  • In depth user research with full report and strategy
  • In depth user research at multiple points

Talk To Us About Custom Retainers

Talk to us about how you can benefit from a retainer

How Retainers Have Helped Our Clients

I loved working with VIX, they knew exactly what I wanted and helped me to learn new skills to support my new website.

April - Hamiltons House

Talk To Us About How A Retainer Can Work For You

Get in touch to talk to one of the team about your next project or how we can help support your current projects.